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Shipping and Return Policy

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Shipping:


The free shipping option is sent via first class with the US Postal Service. We have other options available including Priority and Express with the US Postal Service.


International Shipping starts out at $7.25 sent First Class with the US Postal Service. International shipping is not guaranteed, since our system will pass it off to yours. Times vary widely.


Returns Policy:

DogTags.com offers no returns, all sales are final. Since every product we offer is customized to your specifications, we have no use for it once purchased.

Don't forget! We offer the fastest service in the industry. We may produce your order as soon as you place it! Before submitting you order, be sure you have entered your text exactly as you wish it to be embossed. If you do happen to notice you have make a mistake after you submitted your information, email service @ dogtags.com ASAP! We will do our best to accomodate your requests, but we may have already shipped your product. 

We appreciate your understanding in this matter.

 

Text Formatting

All text will be embossed LEFT JUSTIFIED, unless otherwise noted in your order comments. ALL LETTERS WILL BE IN CAPS. It should be noted that some text may be covered by the silencer. This is normal, but can be avoided if each line is kept to a 14 character limit. 15 characters will fit on each line, but the last letter will be covered.

Our machine is an embossing machine, older versions of military dog tags were debossed, but this is not an option that we offer. Also, some characters are more defined than others, it should be noted that this is normal, and these are rugged genuine military style tags, not kitchy play things. 

Please be sure to enter the exact text you want. We will produce your tag exactly as you specify.

Order Problems

If for some reason we need to contact you for clarification, problems or general inquiries about your order, please respond to us as soon as possible. Please add emails from DogTags.com to your inbox safe list, in order to prevent delays. If for some reason we cannot contact you, we reserve the right to make modifications to your order.